Terms & Conditions


    • Please read these conditions carefully before placing an order for any products with the Sellers (“We” or “Our” or “Us”, wherever applicable) on the Priyasaquafresh.com (the website). These conditions signify your agreement to be bound by these conditions.

      In addition, when you use any current or future  priyasaquafresh.com service , you will also be subject to the terms, guidelines and conditions applicable to that service (“Terms”). If these Conditions of Sale are inconsistent with such Terms, the Terms will control.

      1. Conditions Relating to the Sale of Products to You

      This section deals with conditions relating to the sale of products on the website by us to you.

      2. Our Contract

      Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (the “Order Confirmation E-mail”). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when the product is dispatched to you and an e-mail confirmation is sent to you that the product has been dispatched to you (the “Dispatch Confirmation E-mail”). If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation E-mail for each package, and each Dispatch Confirmation E-mail and corresponding dispatch will conclude a separate contract of sale between you and us for the product(s) specified in that Dispatch Confirmation E-mail.

      You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product.

      Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.

      3. Returns

      Most items purchased from sellers listed on priyasaquafresh.com are returnable within the return window, except those that are explicitly identified as not returnable. The return is processed only if:

    • it is determined that the product was not damaged while in your possession;
    • the product is not different from what was shipped to you;
    • the product is returned in original condition (with brand’s/manufacturer’s box, MRP tag intact, user manual, warranty card and accessories)

You can review return policy for products listed on priyasaquafresh.com  . For the products that are returned by the customer, the refund is issued to the original payment method (in case of pre-paid transactions) or to the bank account / as Amazon Pay balance (in case of Pay on Delivery orders), the details for making such refund and the timelines are detailed in the refund policy available .

Please review our Returns Policy, which applies to products sold by us.

4. Pricing and availability

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any products you order turn out to be unavailable.

All prices are inclusive of VAT/CST, service tax, Goods and Services Tax (“GST”), duties and cesses as applicable – unless stated otherwise.

5. Taxes

You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses etc.

If you choose to use Priya’s Aquafresh Services, your use and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the prevailing law in India. If you have any concern about privacy at Priya’s Aquafresh , please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes.

Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Customer Care Support.

In case of any discrepancies or complaints with respect to FREE gifts, customer can reach  on email id info@priyasaquafresh.com In case of any discrepancies or complaints with respect to Priyas Aquafresh or product, customer can reach to us on email id info@priyasaquafresh.com  /our helpline number +91 – 88854 49044. 

shipping policy

Once the successful order is placed, the product will be delivered with 10 days

refund policy

  • Refund will be done on the products with any manufacturing defect
  • Refund will be done within 10 days after the product is returned

cancellation policy

  • In case of any order cancellation before dispatching, there will be no charges on the refund.
  • Once the dispatch is done, the delivery charges will be deducted from the refund amount.
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